GDPR (PRIVACY POLICY)

Personal Trainer York Privacy policy.

Benjamin cook is committed to protecting and respecting your privacy.

This policy explains why and when Benjamin cook collects personal information about people who visit his websites, how he uses it, and conditions under which he may disclose it to others – and how he keeps it secure.

By using Benjamin Cook’s websites you are agreeing to be bound by this policy.

Any questions about Benjamin Cook’s privacy policy should be directed via email to personaltraineryorkx@gmail.com

The rules on processing personal data are set out in the GDPR.

Who are we?

Benjamin Cook is a UK citizen who is self-employed. His businesses are classified as ‘data controllers under GDPR legislations.

How do we collect information on you?

We obtain information about you when you use our website or online stores, and when you contact us.

What type of information is collected on you?

The personal information we might collect on you might include your name, address, email address, phone number, IP address and information regarding what pages are accessed and when. If you make an online purchase from us your card or online payment information is not held by us. It is collected by third-party payment processors of credit/debit transactions.

How is your information used?

We may use your information to:

  • Process a purchase or online order
  • Process a customer inquiry
  • To contact you if you have requested it
  • Notify you of changes to our service
  • Send you communications you have requested

What is our legal basis for processing your personal data?

Our lawful basis for processing your general personal data under article 6 of GDPR is as follows:

Consent of the data subject:

We will directly ask for your consent to process your data when:

  • When you sign-up for a newsletter on our websites
  • When you make a purchase from our websites so we can process your payment
  • When you contact us to make an inquiry

Who has access to your information

  • We will not sell or rent your information to third parties
  • We will not share your information with third parties for marketing purposes

Third-party service providers working on our behalf – We may pass your information to third party services, providers, agents and subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf.

Only information necessary to complete the task will be disclosed.

Third parties where we are required to do so by law, for example, a court order or for the purposes of preventing fraud or other criminal activity.

Legal obligations to enforce or apply our terms of use or to protect consumer rights.

Your choices

You can choose if you want to receive information from us or not – by ticking the relevant boxes or emailing us at  personaltraineryorkx@gmail.com

How we update and access your information

If any information we hold about you is inaccurate please email us at   personaltraineryorkx@gmail.com to update it. You have the right to request the information we hold about you (we may charge £10 for information requests).

Security precautions in place to protect the loss, misuse or alteration of your information

Information such as payment information (debit, credit cards, etc…) is 128 bit encrypted on SSL. When you are on a secure page a lock icon will appear on the bottom of web browsers. Only reputable 3rd parties are used for payment transactions (Square and ETSY).

Non-sensitive details are transmitted normally and can never be 100% guaranteed as secure. This information is transmitted at your own risk.

Do not share your passwords with anyone and store them offline in a secure place.

Use of ‘cookies’

We use cookies to collect statistical information about your browsing actions and patterns. They do not identify you as an individual. Turn off cookies in your own browser to prevent them from being used.

Links to other websites

Our websites may contain links to other websites. This privacy policy applies only to our own websites. We cannot be responsible for the privacy policies and practices of other sites and businesses. We also cannot be responsible for the privacy policies and practices of other websites linking to ours.

16 or under

We do not process data for anyone aged 16 or under without the permission of a parent or guardian.

Transferring your information outside of Europe

As part of the services offered on these websites, your information may be transferred outside of Europe. These countries may not have the same data protection laws as the UK.

By submitting your personal data you are agreeing to this transfer, processing, and storage.

How to make a complaint

Contact us at   personaltraineryorkx@gmail.com – If you are not satisfied you can contact the information commissioners office on 03031 231 1113

This policy was updated in August 2019.